Welcome to GLPIHowToo.com

Welcome to GLPIHowToo.com, the one stop shop for all things GLPI! This sire is a place for me to share all of my knowledge collected ofer the past 20 years installing, configuring and using GLPI.

About Me

I have been working with GLPI in commercial settings for many many years, about 18 years to be precise, using it as my main asset management system and helpdesk. I have also developed some Python tools to use the GLPI database to automatically connect to servers and their IMPI web interfaces to make my teams life easier when connecting to out infrastructure.

This website is just me sharing some of the things that I have learnt over the years to help others as my main complaint with GLPI over the years has been the lack of decent documentation in English, this is understandable as the project is French so English is not their first language.

What is GLPI?

GLPI (acronym: French: Gestionnaire Libre de Parc Informatique, or “Free IT Equipment Manager” in English) is an open source IT Asset Management, issue tracking system and service desk system. This software is written in PHP and distributed as open-source software under the GNU General Public License. More information can be found on the GLPI Website.

GLPI History

According to GLPI’s Wikipedia page:

The GLPI Community based-project started in 2003 and was directed by the INDEPNET association. Through the years, GLPI became widely used by both communities and companies, leading to a need of professional services around the system. Whereas the INDEPNET Association did not intend to offer services around the software, in 2008 the Association created a Partners’ Network in order to achieve various objectives:

In 2009, Teclib’ started to integrate the software, developed the GLPI code and implemented new features. During summer 2015, the GLPI’s Community leaders decided to transfer the roadmap management and the development leadership to Teclib’, so that Teclib´ becomes editor of the GLPI system ensuring the software R&D.

The code remains under a GPL license and keeps its open source nature. The GLPI system continues to be improved thanks to the co-partnership between the community and the editor.


Main Functions of GLPI

Here are the main Features of GLPI taken from their website:


Manage hardware, software and data centers. Link Asset inventory to Helpdesk and get 360° control of your IT and business infrastructure.

  • Hardware
  • Data centers
  • Software
  • Impact & relationship
  • SIM cards
  • Dashboards


Organise your support easily with GLPI: manage incidents/requests, create forms, define SLAs, deliver the best experience to your customers.

  • Tickets
  • Problems
  • Changes
  • Statistics
  • Forms
  • Recurrent tickets

Financial Management

Discover the full potential of GLPI: track your expenses, contracts and suppliers, create new inventory objects, manage user database and make reports. Check the complete features description to learn more.

  • Management
  • Administration
  • Contracts
  • Suppliers
  • Budget
  • Contacts

Project Management

Manage projects with GLPI: assign tasks, add collaborators, set up deadlines. Create reports and explore Kanban boards to orginize your team!

  • Kanban board
  • Timeline
  • Reminders
  • Reports
  • Tasks

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